Full Suite of High-Level and In-Depth Reports
Each ReZcare system installed can generate event summary reports for management use.
ReZcare Reports, however, is an optional software module available for providers seeking more in-depth views of the system operation history. ReZcare Reports also has a scheduling feature, so reports generated can be scheduled for automatic delivery via email to management staff.
In addition to scheduled reports, ad-hoc reports can be run for “what happened at 3 p.m. yesterday” scenarios. To simplify the setup and management of reports, groups can be created to organize rooms/locations. For example, all of the rooms on a wing can be organized into the “East Wing” group for reporting purposed.
Activity/Performance Reports
Facility Summary
A broad summary of facility activity, intended as a weekly snapshot for managers and administrators:
Activity Detail
A detailed summary of facility activity intended as a weekly snapshot for managers and administrators:
Location Summary
This report provides a summary of activity by location:
Call Summary
The Call Summary report provides a summary of the call activity in the system. This report is commonly used to review the history for a particular resident or location. The report includes:
Group Average
The Group Average report provides a summary of each group, broken down by the configured shifts and the entire day. This provides a simple way to compare the performance of each shift and days of the week. This report includes:
Data Export
The raw data for historic activity can be exported to a CSV file for more detailed analysis or import into other tools such as Excel. The CSV export includes:
Systems Reports
Daily Alarms
This report provides detailed information about each event in the system, including the originating device, date & time, description, response time, the underlying ID of the remote device and the location.
People
This report provides a list of all information for all people/residents in the system. This report includes name, location and all personal information entered.
Locations
This report contains a list of all locations defined in the system, including the name of the location (room or apartment, etc.), notification settings, and all devices associated with that location (call buttons, pull cords, etc.)
System Configuration
A report of all of the devices in the system and any remote stations associated with each device. Can be prepared by device type or by person/location.
Check-In Status
The check-in status report shows the status of each person that is configured to activate a check-in station on a daily basis. The report shows the person’s name and location and the date/time of their last check-in. This report is commonly used to prepare a list of rooms to visit if a resident has not checked-in by the daily check-in time.
Report Delivery
ReZcare reports can run both ad-hoc and scheduled reports. Ad-hoc reports are commonly run to review a scenario or event that occurred in the facility. For example, an ad-hoc report can be run to see all activity for a specific room for a day or a week. This report will show all calls, the notifications sent, and the response time for each call. This can be used to illustrate the activity volume for a specific resident.
Most adhoc reports can be filtered by these criteria:
In addition to ad-hoc, reports that are run regularly can be scheduled to be run and delivered automatically via email. All of the above management reports can be scheduled to run daily, weekly or monthly and delivered at any time of day to an unlimited number of recipients. Reports are delivered as PDF Files. The scheduled reports are commonly used by the management team to monitor call volume and response times to assure that there is adequate staff coverage for the facility.
Most scheduled reports can be filtered by these criteria:
